Siebel CRM Assignment Manager Interview Questions, FAQs.
1. A sales company sales teams Territories are geography based and/or product based2. To define an Assignment Rule navigate to : Assignment Administration -> Assignment Rules.
3. A NULL value in the Activation field means the rule will never be activated. (T)
4. A NULL value in the Expiration field means the rule will never be activated. (F) [means the rule will never expire]
5. Specifying a rule score will add the score to the candidate’s final score. (T)
6. If the optional field Assignees from Rule is populated it determines how candidates will be evaluated as potential assignees to the object. (F) [required field]
7. If the field Assignees from Rule is populated with All, Must Assign then if minimum score is used, highest scoring candidate is assigned unless candidate’s score <> Positions
18. You may also define employees and organizations to rules. (T)
19. Releasing the rules once they are defined will load the rule in memory. (T)
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