1. Part of industry applications, Choose 3
a. eHealthCare
b. eMedia
c. eConsumer
d. eLearning
ABC
2. Which does NOT belong to the 3 key technologies that enable organization to fully align their channels, partners and employees
a. Enterprise relationship Management
b. Customer relationship Management
c. Partner relationship Management
d. Employee relationship Management
A
3. Following are designed for Mid-Market Editions, Choose 3
a. eCustomer
b. eMarketing
c. eFianance
d. Siebel Service
ACD
4. Following are NOT industry specific solutions, choose 1
a. eRetail
b. eMedical
c. eAutomotive
d. eTelecom
D
5. Siebel Field Service Manages operations with, choose 3
a. Pagers
b. Handheld Devices
c. Personal Computers
d. Wireless Phones
ABD
6. A Business entity is something in the real world in which we have,
a. Business Responsibilities
b. Business Strategies
c. Business Interest
d. Business Planning
C
7. Business entity external to your company, choose 2
a. Account
b. Opportunity
c. Contact
d. Activity
AC
8. Opportunity has the following characteristics, choose 2
a. Possible association with a service request
b. End date
c. Close Date
d. Revenue
CD
9. Characteristics for a service request, choose 3
a. Status
b. Quality
c. Priority
d. Severity
ACD
10. ___________ Is an instance of a purchased product
a. Product line
b. Product Item
c. Asset
d. Product Catalog
C
11. Partner application is an external application used by
a. Customer and Partners
b. Partners Only
c. Employee and Partners
d. Employees and Customers
C
12. High Interactive requires, which version of IE
a. 3 or above
b. 4 or above
c. 5 or above
d. 6 or above
C
13. Which interactivity mode does NOT require frequent refreshes,
a. Low interactivity
b. Medium Interactivity
c. High Interactivity
d. Standard Activity
C
14. Following features are supported only by high interactivity mode, choose 3
a. Client-side scripting
b. Interactive Controls
c. Personalization
d. Keyboard shortcuts
ABD
15. Data presented in the UI is stored in,
a. Business Object
b. Database
c. Business Component
d. Record
B
16. Screen tabs indicates
a. All the screens available
b. Few user selected screens
c. Most commonly used screens
d. Site-map
C
17. Business entities and related data are shown by,
a. Business components
b. Business Objects
c. Screens & Fields
d. Screens & Views
D
18. For navigating through List and Forms use, Choose 3
a. Use menu button, First Record
b. Use menu button, Last Record
c. Use menu button, Select Record
d. Use next or Previous buttons,
ABD
19. Thread bar shows you, choose 2
a. Location among records
b. Location among screens and views
c. Path as you drill down on a record
d. History drop down
BC
20. Menu button is available only in
a. Low interactivity
b. Medium interactivity
c. High interactivity
d. Standard interactivity
C
21. Presence of the save button negate the implicit record-level commit
a. True
b. False
B
22. What is a Query? (Choose that apply)
a. Locate one or more records that meet specific criteria
b. Create a subset of data for viewing & reporting
c. Refresh the view to download information
d. Refresh the view to upload information
ABC
23. Running a query with NULL criteria
a. Will retrieve zero records
b. Will ask for at least one criteria
c. Will return all records
C
24. Additional criteria can be added in refine query?
a. False
b. True
c. Does not support
B
25. Favorite are available criteria, choose 2
a. Queries created and saved by the user
b. Pre-defined queries provided by your administrator
c. Most frequently used Views
d. Sort Criteria
AB
26. Keyboard shortcut’s basic mode requires an Active-X control in the browser
a. True
b. False
B
27. In a list or form a business data item is represented by
a. Record
b. Column
c. Field
d. Applet
C
28. List or Form references_________ business component
a. One and only one
b. One and more
c. Many
d. None
A
29. What is a View? Choose 2
a. A collection representing a functional business area
b. A collection of Applets
c. A collection of Screens
d. A collection of Pages
AB
30. A business object contains, choose 2
a. One and only one business component
b. One or more business component
c. Relationship between component
d. Mapping between Applet & components
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