Overview:Siebel CRM Multiple Choice Questions for Certifications Examinations,Siebel CRM Practice Questions,Siebel CRM Certifications Sample Questions
1. The Expression Designer is used to define which of the following types of expressions? Pick TWO.
1) Dynamic
2) Conditional
3) SQL
4) Rule
Correct Answer: 2 & 4 - Conditional - True/False expressions that determine whether views, applets or records should be displayed;
Rule - expressions used to create search specs and applet salutations
2. (T/F) When an expression is validated, both the syntax and logic are checked.
Correct Answer: F - only the syntax is checked
3. At run-time, the system evaluates personalization expressions. Which of the following is NOT true of the evaluation results?
1) The view and applet displays because both view and applet expressions evaluate to True
2) The link to the view is not available even though the applet expression evaluates to True because the view expression evaluates to False
3) The view and applet displays even though the applet expression evaluates to False because the view expression evaluates to True
4) The link to the view is not available because both view and applet expressions evaluate to False
Correct Answer: 3 - The view will display but the applet will not display
4. (T/F) Personalization expressions override Responsibility in determining whether a user should see a view.
Correct Answer: F - Superset of views is still restricted by Responsibility
5. How are Personalization Expressions applied?
1) The Application administrator associates expressions with the appropriate Responsibility
2) A property is set on the appropriate view or applet
3) The Personalization administrator associates expressions with views and applets
Correct Answer: 3
6. Which of the following is NOT true of a rule set?
1) Consist of one or more rules which are evaluated in sequence
2) Defines an expression that is displayed in a salutation applet
3) Control the content of an applet based on personalization profile attributes, content attributes, and other factors
4) Defines an expression that acts as sort specification
Correct Answer: 4 - A rule set may define an expression that acts as search specification
7. Which of the following are actions that can be added to an action set? Pick THREE.
1) Invoke a method on a business service
2) Run a business service
3) Set a profile to a new value
4) Monitor an event
Correct Answer: 1, 2 & 3
8. (T/F) If an exclusion expression evaluates to True, that record is NOT included content, even if the inclusion expression evaluates to True.
Correct Answer: T
9. Which of the following is NOT true of how rule sets are evaluated?
1) Evaluated in the specified sequence
2) Only evaluated if its conditional expression evaluates True and Start Date and End Date, if set, are appropriate
3) All rule sets are evaluated before determining content
Correct Answer: 3 - The first rule set that returns content will be used
10. Which of the following is true of Personal Salutations? Pick THREE
1) Appear at the top of the application home page
2) Scripted in rule sets
3) Salutation text can contain HTML tags to provide formatting
4) Can use only one rule per salutation
Correct Answer: 1, 2 & 3 -- 4 is not correct because multiple rules can be used; Each rule represents a portion of the salutation text
1. The Expression Designer is used to define which of the following types of expressions? Pick TWO.
1) Dynamic
2) Conditional
3) SQL
4) Rule
Correct Answer: 2 & 4 - Conditional - True/False expressions that determine whether views, applets or records should be displayed;
Rule - expressions used to create search specs and applet salutations
2. (T/F) When an expression is validated, both the syntax and logic are checked.
Correct Answer: F - only the syntax is checked
3. At run-time, the system evaluates personalization expressions. Which of the following is NOT true of the evaluation results?
1) The view and applet displays because both view and applet expressions evaluate to True
2) The link to the view is not available even though the applet expression evaluates to True because the view expression evaluates to False
3) The view and applet displays even though the applet expression evaluates to False because the view expression evaluates to True
4) The link to the view is not available because both view and applet expressions evaluate to False
Correct Answer: 3 - The view will display but the applet will not display
4. (T/F) Personalization expressions override Responsibility in determining whether a user should see a view.
Correct Answer: F - Superset of views is still restricted by Responsibility
5. How are Personalization Expressions applied?
1) The Application administrator associates expressions with the appropriate Responsibility
2) A property is set on the appropriate view or applet
3) The Personalization administrator associates expressions with views and applets
Correct Answer: 3
6. Which of the following is NOT true of a rule set?
1) Consist of one or more rules which are evaluated in sequence
2) Defines an expression that is displayed in a salutation applet
3) Control the content of an applet based on personalization profile attributes, content attributes, and other factors
4) Defines an expression that acts as sort specification
Correct Answer: 4 - A rule set may define an expression that acts as search specification
7. Which of the following are actions that can be added to an action set? Pick THREE.
1) Invoke a method on a business service
2) Run a business service
3) Set a profile to a new value
4) Monitor an event
Correct Answer: 1, 2 & 3
8. (T/F) If an exclusion expression evaluates to True, that record is NOT included content, even if the inclusion expression evaluates to True.
Correct Answer: T
9. Which of the following is NOT true of how rule sets are evaluated?
1) Evaluated in the specified sequence
2) Only evaluated if its conditional expression evaluates True and Start Date and End Date, if set, are appropriate
3) All rule sets are evaluated before determining content
Correct Answer: 3 - The first rule set that returns content will be used
10. Which of the following is true of Personal Salutations? Pick THREE
1) Appear at the top of the application home page
2) Scripted in rule sets
3) Salutation text can contain HTML tags to provide formatting
4) Can use only one rule per salutation
Correct Answer: 1, 2 & 3 -- 4 is not correct because multiple rules can be used; Each rule represents a portion of the salutation text
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