- What do you know about our company?
- Why are you leaving your present company?
- What is the ideal position for you now, and where do you see yourself in the next five years?
- Using work-related experiences as examples, what are your strengths and weaknesses?
- What special skills can you add to our company?
- Can you explain your current day-to-day activities (include the number of users you support)?
- Name three things you've accomplished over the last few years that you are proud of.
- What are your salary requirements?
- When would you be available to start?
- What is your motivation?
- Describe your troubleshooting process.
Jerdine also emphasized the importance of making sure that you have at least two pertinent questions to ask the interviewer.
Honesty is always the best policy when it comes to a job interview. Ged J., a Solaris System Administrator, was once asked in an interview if he had ever made any mistakes. “Well of course," Ged replied. He was then asked what mistakes he had made recently and what he had done about them. Ged told the interviewers about his last two mistakes and how he recovered from them. “I believe my explanation of the recovery processes showed my technical ability, and my candidness showed my honesty,” Ged said. “I got the job.”
How do you stay informed?
Peggy F. likes to ask candidates how they stay current in their area of IT. “I look for a response that includes several different sources,” said Peggy, “like coworkers, online resources (like TechRepublic), trade journals, classes, testing, and experimenting.” Peggy believes a good answer shows that the candidate is not just focused on the day-to-day grind.
How would you…?
Interviewers often use scenarios to determine how prospective techs will handle various support situations. Member Hawkinsgp recently helped conduct several interviews for two support positions. Candidates were asked what precautions they would take before replacing a keyboard, hard drive, or network card. “We were looking for the obvious, such as TURN OFF the machine,” Hawkinsgp said, “plus the somewhat less obvious, such as record the network settings and save the user's data.”