Latest Siebel Interview Question Answers for 2011
Difference between Siebel Horizontal and Verticals?
Ans: The Horizontal Applications are Callcenter, Sales and Marketing.
Whereas all industry specific applications like eAutomotive, eDealer, ePharma, etc comes under Siebel Verticals
Difference between Employee facing and Customer facing applications?
Ans: Employee facing applications are those which are used by internal employees of the organization, these are High Interactivity application.
Whereas Customer facing applications are those which are used and accessed by outside users and are on Standard Interactivity
What are pickmaps and why the id field should be there in the pickmap if it is for a dynamic picklist?
Ans: Pick Maps are Children of the originating field. Each pick map object definition defines a correspondence between a field in the pick business component and one in the originating business component. These correspondences provide the information required to update the current originating business component record with information from the pick business component record as soon as a record is picked.
Id field needs to be present so that the reference is stored with respect to the originating field.
How would you create a hierarchical Picklist?
Ans: A hierarchical picklist displays values that are constrained by values selected in another picklist.
The hierarchical relationship between the values is established in the list of values table. All the values or picklist within the hierarchy are defined using the same LOV Type.
One can use Parent LIC description also.
What are the required fields in S_LST_OF_VAL?
Ans: NAME, VAL, TYPE. (BU_ID and LANG_ID are defaulted)
What is the use of Group Administration, User Preferences?
Ans: Through Group administration, one can define the company’s structure (defining organizations, divisions, positions, and responsibilities) in Siebel Application
One can customize aspects of the Siebel application through the User Preferences screen. Some of the defaults one can view and, in some cases, edit in the User Preferences screen include password, time zone, calendar, spelling, message bar, default queries, and other items that are related to your particular job.
Difference between High Interactivity and Standard Interactive application?
Ans: Standard Interactivity mode resembles most traditional Web applications. Page refreshes occur often, such as when users create new records, submit forms, and browse through lists of records.
Customer applications are deployed in Standard Interactivity mode.
High Interactivity mode is designed to resemble a Windows client. It supports fewer browsers than Standard Interactivity mode, but it includes a set of features that make data entry easier for users. For example, page refreshes do not occur as often as they do in Standard Interactivity mode. Users can create new records in a list, save the data, and continue browsing without a page refresh having to occur.
Employee applications are typically deployed in High Interactivity mode.
Other features supported by High Interactivity mode are:
- Browser scripting.
- Implicit commit, which allows the application to automatically save a record when the user steps off it.
- User interface features, such as drag and drop column reordering, drag and drop file attachments, keyboard shortcuts, smart controls for calendar, calculator and currency functions, and applet scroll bars.
What is LDAP and how it can be used?
Ans: LDAP is a security adapter. One can set up LDAP to authenticate a user for access to a single Siebel application when the user does either of the following:
- Attempts to access a protected view (one specified for explicit login), such as a checkout view in Siebel eSales
- Logs in while on an unprotected view, such as a Siebel application’s home page
One must do the following tasks to set up a typical security adapter authentication architecture:
- Set up a directory from which a database account and a Siebel user ID can be retrieved for each user.
- Set up a security adapter as a plug-in to the Application Object Manager.
- Edit the eapps.cfg file to provide authentication parameter values.
- Edit the configuration file for each Application Object Manager to provide authentication parameter values.
- Edit authentication-related parameters in the Name Server of the Siebel Gateway.
- Set authentication-related system preferences.
- Restart the Siebel Server and the Web server.
Siebel Systems provides an LDAP/ADSI Configuration Utility to help you configure a directory service for your Siebel applications.
Use of Message categories?
Ans: So that developer can define custom standard messages and use the message Id in script rather than changing it everywhere.
How would you configure about view in customer facing applications?
Ans: The solution for implementing the About View functionality in customer facing application is the use of a mini button that invokes the “AboutView” method (“About View (SWE)” command):
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