Siebel Gateway Uninstallation in Windows

The requirement is to uninstall the siebel server and the siebel gateway server.

Correct steps on how to uninstall the siebel server and siebel gateway on a microsoft cluster server.

If you have installed Siebel Gateway and Siebel Server on only one node at the moment, and you would like to uninstall them, please, treat it as it was on a single machine (non-clustered) and follow the normal uninstall procedures (Uninstalling Siebel eBusiness Applications chapter of the installation guide)

The uninstall instructions of the Clustering chapter is assuming that the Siebel Server and Gateway are completely installed, on both nodes.

The idea of uninstalling Gateway on cluster is basically to remove the services from the second node, and then perform the normal process to uninstall the gateway from the primary node (which will use the siebctl.exe).

Note that when you uninstall the Siebel software from the primary node, it will remove the "siebctl" executable, so you will need to run the "siebctl" commands on the secondary node before uninstalling from the primary node.

Hence, these are the steps to uninstall the Gateway:

1. Move the group to the secondary node. Make sure that Gateway service is not runing.

2. Remove the services in the secondary node. You have two options on how to do this:

2.a. Run the siebctl commands to remove the services on the secondary node.
i. launch command prompt window

ii. navigate to your gtwysrvr\bin and type:
siebctl -S GtwyNS -h -d

2.b. Using rm_gtwy.scm.
i. make a copy of Start>PRogram> Siebel Enterprise 7.5> Configure Gateway Server

ii. Right click on the copied Configure Gateway Server (you may want to rename it?) and select Properties. If you have installed on node 1 then copy the shortcut link to node 2 where you want to remove the services created using clsuter_gtwy.bat.

iii. In the Shortcut Target you should see some strings but look for gateway.scm. Rename this to rm_gtwy.scm

3. Switch back or move the cluster group to the primary node. Make sure that Gateway service is not running.

4. Uninstall the gateway or the siebel server on the primary node following the standard uninstallation procedures.

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