Birlasoft Siebel CRM Interview Question and Answers

Siebel CRM Interview Question and Answers asked in top companies in India and abroad.

How do you configure a MVG?
Create link between parent and child bc
Create an mvl in parent bc referring the above link
Create mvf in parent bc using the above mvl
Create an mvg applet based on child bc
Add the mvg applet to the applet control and set the run time property to true.

How do you configure a dynamic picklist?
Create a picklist based on pick bc
Associate the picklist with the parent bc field.
Specify the pick map. In case of dynamic picklist you have to do Id pick map as well.
Create a pick applet based on pick bc.
Add the pick applet to the applet control and set the run time property to true.

How do you configure a static picklist?
Create a picklist based on Picklist Generic bc (Static picklist draws data from S_LST_OF_VAL table), specify Type as Type and Type Value as LOV created in the Application
Associate the picklist with the parent bc field.
Specify the pick maps.
Set the run time property of the Control to true.

Why do you need Primary Id field in MVL?
Primary Id field in the master business component holds the row ID values pointing to primary records in the detail business component. In this way we make 1:M relationship 1:1. It helps in improving the performance. Let’s say in list applet there are 10 records and in each record we have 2 mvg. If don’t specify primary, 21 queries get fired (1+2*10 = 21, 1 query to fetch parent records, 2 inner queries to fetch mvg records/parent record (total 2*10 = 20)). If we specify primary id fields only 1 query gets fired.

When you have Pre Default Value and Post Default value for a Field, which one will be stored in the Database?
Pre Default
Pre Default – value of the field when you create new record. Event – BusComp_NewRecord ()
Post Default - If the field value is null before saving the record then post default will get fired. Event – BusComp_PreWriteRecord ()

How do you set up employees in Siebel?

What are different types of Tables?
Data, Interface, Repository

What are Pre defined Queries?
These are stored queries enable users to perform queries

How do you assign responsibilities to employees in Siebel?
Navigate to Administration – Users àEmployees, query for the employee and assign responsibilities

What is the difference between Join and Link?
Join is a relationship between bc and table. The relation is 1:1 or M: 1. Account in Opportunity, Account in Service Request
Link is a relationship between 2 bcs. The relation is 1:M or M:M. Business Address in Account, Activities in Account