How can file attachments be imported via EIM

The below post describes how can file attachments be imported via EIM (Enterprise Integration Manager).

In Siebel versions 5.x ,6.x and 7.x, users can run Enterprise Integration Manager (EIM) to import file attachments. For example, there are already some Service Request records in S_SRV_REQ table. Please follow several steps to import file attachments to Service Requests:

Siebel version 6.x and 7.x:
1. Put the file to be attached in the Siebel_Server\input directory (i.e. ABC.doc)

2. In the EIM_SR_DTL table, populate:

SR_SR_NUM
SR_BU
ATT_FILE_NAME (’ABC’)
ATT_FILE_EXT (’DOC’)
ATT_FILE_SRC_TYPE (’FILE’)

3. Run EIM to import file attachment to S_SR_ATT table.

4. A new .saf file will be generated in the file system after EIM loading.
In version 5.x:

• Put the file to be attached in the Siebel_Server\input directory (i.e. ABC.doc)
• In the S_SR_DTLIF table, populate:

SR_NUM
SR_FILE_NAME (’ABC’)
SR_FILE_EXT (’DOC’)
SR_FILE_SRC_TYPE (’FILE’)

• Run EIM to import file attachment to S_SR_ATT table.
• A new .saf file will be generated in the file system after EIM loading.